Didcot Parts Inventory consists of the following types and with respective return policy:
1. Surplus New & Used Items
These are new or used items that we purchase from the market. Didcot Parts is not a
direct distributor for these items and can not offer manufacturer warranty. All items come
with a 30 days seller guarantee during which you can refund your purchases as long as
it is in its original condition.

2. New from Manufacturer Items
These are items which we are authorised to distribute on manufacturers behalf. All these
items come with official manufacturer warranty.

Return Policy for Surplus
All Items come with a 30 days seller guarantee which means if the item you received is
not as described, you can return it to us with no questions asked as long as the item is in its original condition.There is also a 48 hour cooling period which means if you find an alternate item or are no longer interested in the item, you can reach out to our sales team for a refund. Please note, if the item has already been shipped, we will not be liable for shipment costs and the buyer will be chargeable for delivery and return postage.

Return Policy for New from Manufacturer

• You can return all items within 14-30 days of purchase (as per manufacturer guideline)
  as long as the item is still in its factory seal and there are no damages witnessed on the
  packaging, box or item.
• Manufacturer Guarantee varies on individual items. You can find the guarantee on the
  item you are interested in on the product listing page.
• All items come with manufacturer warranty. This is specified on the product listing page
  as well as the manufacturer website.

Ammar M
Director
08/01/2025